Stricklandgate House

The centre for voluntary organisations in South Lakeland

Independent Complaints Advocacy Service (ICAS)

Independent advocacy support to people wishing to raise a complaint or concern about the NHS.

Free, confidential and independent of the NHS.

Support with NHS complaint, provide a Self-Help pack, help with writing letters, prepare and assist with complaints meetings, help with exploring options, answer questions and provide information about other organisations.

Opening hours: Carlisle office: Monday, Wednesday, Thursday and Friday - 9am to 5pm Tuesday - 9am to 7pm Kendal office: Wednesdays - 10am to 2pm

telephone
  • 01768 861830
  • helpline: 0300 4568348
email
web

http://www.carersfederation.co.uk